CX, or customer experience, has become a major focus for brands and companies all around the world, and not just those that engage buyers online through their websites, but brands that also interact with customers…
The B2B digital commerce market continues to experience record growth, in 2021 B2B manufacturers saw an 18.4% increase in sales on digital channels. In fact, that growth rate is 1.45 times greater than the growth…
Prior to the age of streaming, buying a TV was all about size, picture quality, and perhaps, if it could connect to a larger audiovisual system. Now, consumers need to know if it’s WiFi enabled,…
PODCAST
On the Amazon Effect, winning in B2B ecommerce, and the mid-market playbook
Jason Nyhus of Shopware and James Novak discuss missed ecommerce opportunities, how top businesses excel online, and why Amazon shouldn’t be your benchmark.