eCommerce sales strategy

Opportunities to improve search experiences for mobile and omnichannel
5 Opportunities to Maximize Impact of Search for Better Ecommerce Experience & Performance 
It’s time to be honest as ecommerce professionals: search goes beyond search engines like Google, Bing, or DuckDuckGo-- your ecommerce site is its own search engine.  Customers enter your website and start their site search…
Tips for improving ecommerce buying experience for medical device and supply
Ecommerce for Medical Devices & Supplies: 3 Tips to Improve Buying Experience
Estimates show that global medical healthcare eCommerce is anticipated to be over $435 billion by 2025. So what does that mean?  B2B Ecommerce For Medical Devices and Supplies is now more critical than ever.  What’s…
B2B Ecommerce Trends: How B2B Manufacturers can adopt a DTC model
B2B Ecommerce Trends: The B2B vs DTC Model
The more things change, the more they stay the same.  But do they?  Not really.  Customer expectations are evolving, and B2B (Business-to-business) Ecommerce is shifting.  B2B eCommerce sales are expected to grow by 10% annually…
Guidelines for upgrading ecommerce search engines with site search.
Ecommerce Search Engines: 11 Guidelines for Upgrading Site Search
There’s no going back.  Global events such as the pandemic changed market dynamics emphasizing the fact that eCommerce is the future.   As an Ecommerce business, you shouldn’t take effective on-site search capability for granted.  It…
telco cx churn reduction strategy
CX in Telecoms: 5 Strategies to Increase ARPU and Reduce Churn
You can’t ignore it anymore.  As a Telco, you’ve probably experienced sudden product and service cancellations. You don’t understand it.  Doesn’t everyone need technology? Isn’t the internet a regular thing now?  So what’s the reason…
real reason conversion rate low
Ecommerce Conversion Rates: 12 (REAL) Reasons Yours is So Low (+How to Increase it)
It doesn’t make sense.  You spent months preparing for relaunching your ecommerce store.  You even paid boatloads of cash to various professionals to get your website right.  You had high expectations.  Except, you can’t seem…
What is contextual commerce and why is it important?
Definitive Guide to Contextual Commerce: What It Is and Why It’s Important
The lowdown on contextual commerce Remember when the Washington Post received backlash for embedding ‘buy’ buttons in articles that mentioned certain products shortly after the newspaper was acquired by Amazon? That’s an example of contextual…
customer experience strategy 2021 trends
Customer Experience Strategy: 7 Elements for Success in 2021
Admit it. 2020 was a train wreck you didn’t see coming. The pandemic accelerated the adoption of digital commerce in 3 months. Meanwhile, there was a revolution in customer attitudes and behaviors.    The result?  Most…
5 Reasons Why You Need an AI Conversation Designer on Your Marketing Team in 2025
Over the years, demand has surged for specialty digital roles such as Search Engine Marketing (SEM) and interaction design as digital customer contact channels become more sophisticated.  Conversation design could be the next major milestone…