You finally made the sale! Exciting, isn’t it? You’re tempted to lean back, close your eyes and relax. After all, you need the rest considering your “conversion” efforts. Sounds good, doesn’t it? Believe it or…
You can’t ignore it anymore. As a Telco, you’ve probably experienced sudden product and service cancellations. You don’t understand it. Doesn’t everyone need technology? Isn’t the internet a regular thing now? So what’s the reason…
80% of consumers want brands to provide post-purchase support, this extends to tips, troubleshooting, and making it easier to do self-diagnostics and repairs without calling a technician. Consumers want access to reliable, easy to navigate…
PODCAST
On the Amazon Effect, winning in B2B ecommerce, and the mid-market playbook
Jason Nyhus of Shopware and James Novak discuss missed ecommerce opportunities, how top businesses excel online, and why Amazon shouldn’t be your benchmark.