Understanding Guided Selling Customers want personalized interactions, proactive service, and sales reps who understand their needs. In fact, 66% of consumers surveyed in a Salesforce State of the Connected Customer survey expected businesses to understand…
PODCAST
On the Amazon Effect, winning in B2B ecommerce, and the mid-market playbook
Jason Nyhus of Shopware and James Novak discuss missed ecommerce opportunities, how top businesses excel online, and why Amazon shouldn’t be your benchmark.