Rebekah Carter

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Interactive Gift Finders: Make Gift Shopping a Rewarding Experience and Boost Sales
As the holidays approach, many consumers begin to search more frantically for the right gifts, delivering new opportunities for retailers and brands to delight consumers. You’re likely to attract new business and get a lot…
Discover 15 key factors affecting customer satisfaction in a more personalized customer experience.
15 Key Factors Influencing Customer Satisfaction
If you’re a longtime reader of this blog, you may have noticed that we emphasize the importance of a seamless, personalized customer experience across all touch points. Zeroing in on customer experience has a couple…